DEBTOR CONTACT
Within minutes of receiving your claim placement, debtor contact will be established. After directing your account to us, we can assure you the next contact will likely originate from the debtor. This serves as a barometer to our effectiveness. In an attempt to undermine us, the debtor will try to take the path of least resistance and contact you. To maintain absolute leverage and credibility, the debtor must be “convinced” of our complete authority to act on your behalf. This can only be accomplished if you direct all debtor inquiries to us. Let us know right away of any debtor contact attempts and please remember - - - no communication with the debtor. The most compelling reason, among many, is that nullification of the professional liability insurance we carry for your protection (click to PROFESSIONAL LIABILITY INSURANCE). Coverage is negated if our client converses with or “just listens” to a debtor after the collection process has started (see ACA INSURANCE). The best response is “you must contact Williams & Williams, good day” and then gently depress the hook set.
CHECK DEPOSIT AUTHORITY
As your collection agent, Williams & Williams Inc. is authorized to deposit, endorse and deduct charges on payments for the purpose of remitting the proceeds of said principal to you. This will occur after safe clearance through our Clients’ Trust Accounts. We will always confer with you and obtain your approval prior to accepting any offer of a compromise settlement. We never lose sight that it is your money – not ours! ! !
DIRECT PAYMENTS
If you receive any payment from a debtor, please contact us immediately. In some cases it may not be in your best interest to negotiate the debtor’s check.
BANKRUPTCIES
Should you be notified of a bankruptcy during our handling, please contact our office immediately. Even though a debtor files bankruptcy, other legal remedies may be available. The particular circumstances will dictate whether or not your options have been exhausted.
CONTINGENT RATES
All of our rates are contingent, which means - - no collection, no fee. Some agencies fluctuate rates based on the age of a receivable but we do not!! Remember, collectability dramatically decreases with the passage of time. “Acting quickly means you can net 85% of what you are owed.”
COUNTER SUITS
Counter suits are rare and fall outside normal collection efforts. Our clients experience a counter suit in roughly one of three thousand placements. In addition to our contingent Forwarding rates, counsel will require hourly compensation to defend any counter suit.
COURT COSTS & SUIT FEES
Court costs and your attorney’s Suit Fee are not related to the contingent fees we assess on a recovery. Court costs are the administrative expenses charged by the court for any lawsuit. We do not participate in the attorney’s Suit Fee as this is considered an administrative charge. Find out why we insist “all court costs and Suit Fee checks are made payable to the attorney” by clicking to SUIT FEE & COURT COST EXPLANATION.
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